I had a fantastic stay at a charming hotel in Florence. The staff was incredibly friendly and attentive, making me feel like a valued guest from the moment I arrived. The hotel's design was a perfect blend of modern elegance and classic charm, creating a beautiful atmosphere. My room was spacious, clean, and offered stunning views of the city. The amenities were top-notch, and I especially loved the in-room massage and the delicious food at Luca's restaurant. The central location made it easy for me to explore Florence's iconic attractions on foot. The exceptional service truly set this hotel apart, as the staff went above and beyond to ensure my stay was unforgettable. With impeccable attention to detail and a warm, welcoming atmosphere, this hotel is the perfect choice for a luxurious and memorable stay in Florence. I highly recommend this hotel.

The bed was incredibly comfortable and the linens were of high quality. I appreciated the attention to detail in the room decor and furnishings. The hotel's location in the heart of the shopping area made it convenient for exploring the city.

The hotel's attention to detail, motion-sensor lights, fun and lively staff, music speakers in rooms, unique excursions.

Can honestly say there wasn't anything not to like.

Had a fantastic city break in a nicely decorated boutique hotel. Location was excellent, right in the heart of the city and perfect for exploring the local attractions. Beautiful light colored bathrooms were a highlight and made me feel really relaxed during my stay. there was free parking, which was a nice bonus.

Although my stay was amazing, I was disappointed by the room I was given. I booked a junior suite but got a smaller room with no sitting area.

The beautiful and stylish decor of this boutique hotel was definitely a highlight of my stay. The light colored bathrooms were a particular favorite of mine. the prime location of the hotel meant that it was easy to explore the area on foot. I also appreciated the fact that parking fees were waived when there was a delay retrieving my car from the garage.

The bathroom also only had one sink, despite pictures showing two. I had to downgrade to a different room as a result.

I recently stayed at a beautifully decorated boutique hotel with nice light colored bathrooms. The hotel staff was friendly and attentive, making my stay comfortable. Additionally, I found the location to be perfect for exploring this city, with easy access to public transportation.

Nothing bad to say.

had a relaxing couple of nights in florence and la gemma exceeded expectations - great breakfast service, attentive bar staff, and comfortable, well-decorated rooms. location was perfect for shopping area.

cloying room scent

We got great value for our money at Hotel La Gemma. The room was fantastic, with modern and elegant design, and stunning views of the city. The location was perfect, in a chic and happening neighborhood, within walking distance to everything. The staff treated us with exceptional friendliness and helped us with everything we needed.

Breakfast offerings could have been improved with a wider variety of options.

The central location of this venue was perfect for my needs, and the stylish decor of this boutique hotel provided the luxurious atmosphere I was searching for. The private facilities, including the sauna and massage treatments, were exclusive and fulfilled all of my wellness needs.

There was one minor issue during my stay, as the room I was initially given did not match what I had booked. However, the efficient customer service team quickly corrected the error and provided a new room with exclusive amenities.

The hotel is situated in a fantastic location, with easy access to many local attractions and amenities. The beautifully decorated boutique hotel has a light and airy feel. The light-colored bathroom was modern and well-appointed with all the necessary amenities. The room was spacious with comfortable furnishings which added to the overall experience.